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    March 19, 2025 2 min read

     

    At Ragproper, we pride ourselves on creating high-quality, stylish flasks that elevate your drinking experience. But we also understand that sometimes, things just don't work out. Maybe you ordered the wrong size, or perhaps the flask just isn't quite what you expected. Whatever the reason, we want you to be completely satisfied with your purchase.

    That's why we offer a hassle-free 30-day exchange policy. If you're not happy with your Ragproper flask for any reason, simply return it to us within 30 days of purchase, and we'll gladly exchange it for another flask of your choice.

    Here's how it works:

    1. Contact Us: Send an email to [email address removed] within 30 days of receiving your order. Let us know which flask you'd like to exchange it for and provide your order details.
    2. Return the Flask: Package your unused and undamaged flask in its original condition and send it back to us. We'll provide you with a return shipping label and cover the shipping costs.
    3. Receive Your New Flask: Once we receive your returned flask, we'll ship out your new flask of choice free of charge.

    No Restocking Fees:

    We believe in making exchanges as easy and hassle-free as possible. That's why we don't charge any shipping or restocking fees for exchanges within the 30-day period.

    Beyond 30 Days:

    If more than 30 days have passed since your purchase, we may not be able to offer an exchange. However, we still encourage you to contact us if you have any concerns about your flask. We're committed to providing excellent customer service and will do our best to assist you.

    Our Commitment to Quality:

    At Ragproper, we stand behind the quality and craftsmanship of our flasks. Our 30-day exchange policy is just one way we demonstrate our commitment to your satisfaction.

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